If you are making a custom order and it is larger than 20 shirts 1/2 is due up front and the other 1/2 due on delivery. We make our shirts to order so it can take up to a 3 week for delivery. If you need your shirts quicker we can help you out. Cancellation of order before shirts are ordered is 100% refund. If you order 20 or more shirts for custom job and cancel the job but shirts are ordered you forfeit the up front cost.
Returns are accepted for 30 days of defects. If the ink washes away we will make it correctly. If you want a refund return it at you expense and when we receive it and it is a defect we will return the cost of the shirt to you. If iit is the wrong product we will send the correct product upon photo of wrong item being sent. you can start the process by sending a email at firstname.lastname@example.org.